Privacy Policy

At AUDGaming Casino, we value your trust and loyalty. Protecting your personal data is one of our highest priorities. This Privacy Policy explains how we collect, use, and safeguard your information—clearly and transparently. We encourage you to read it carefully to make informed decisions about your experience with us.

Data Processing

This Privacy Policy ensures our compliance with applicable gambling regulations and outlines how we process your personal data. This processing is essential to deliver access to games and other services.

AUDGaming Casino is operated by Dama N.V., a company registered in Curaçao, along with its fully owned subsidiary, Friolion Limited, located in Cyprus. Dama N.V. operates under a gaming license issued by Antillephone N.V.

By using our services, you consent to the practices outlined in this Privacy Policy. As this policy may be updated from time to time, we recommend reviewing it periodically. Continued use of AUDGaming Casino services implies your acceptance of any changes.

Collection of Information

We may collect the following types of personal information through your interaction with our website:

Registration and Communication Data: Information provided when setting up an account or contacting support—such as your name, contact information, and identity documents.
Interaction Records: Logs of your communication with us via email, live chat, or other platforms.
Transaction and Usage Data: Records of your deposits, withdrawals, and gameplay activity.
Compliance Documentation: Documentation used for identity verification and compliance with legal obligations.

Usage of Information

The personal data we collect is used for:

Processing your transactions and managing wagers.
Providing access to games and customer support.
Conducting verification checks and fulfilling legal obligations.
Sending promotional communications (only if you’ve given explicit consent).
Ensuring compliance with anti-money laundering (AML) and other laws.
Detecting and preventing fraud or illegal activity.
Improving our services through research and analytics.

Marketing Communications

If you opt in, we may use your contact information to send promotional materials about AUDGaming Casino’s latest features, bonuses, and games. You may withdraw this consent at any time through your account settings or by contacting customer support.

Disclosure of Information

We never sell or rent your personal data. However, your data may be shared in the following circumstances:

Within Our Corporate Group: To deliver services efficiently.
With Trusted Partners: For necessary processing and compliance functions.
With Third-Party Providers: For services such as payment processing and identity verification.

All third parties are bound by strict confidentiality agreements and data protection standards.

Data Security and Retention

AUDGaming Casino implements industry-standard security measures to protect your data. We retain your information for as long as required to meet legal obligations—including a mandatory minimum of five years after account closure, in accordance with AML regulations.

Cookies and Tracking

We use cookies and similar technologies to enhance your user experience, analyze traffic, and support our marketing efforts. You can manage your cookie settings via your browser. Please note that disabling cookies may limit certain site features.

Your Rights and Contact Information

You have the right to:

Access, update, or delete your personal information.
Object to the use of your data for marketing.
Request data portability or restrict processing under certain conditions.

To exercise any of these rights, or if you have privacy concerns, please contact our Data Protection Officer (DPO) via email. Under the GDPR, you also have the right to lodge a complaint with a supervisory authority.